I removed a teammate and reassigned his conversations to other teammate. However, these conversations are still in the unassigned state, and the assigned teammate cannot see these conversations in his own list | Community
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I removed a teammate and reassigned his conversations to other teammate. However, these conversations are still in the unassigned state, and the assigned teammate cannot see these conversations in his own list

  • February 6, 2023
  • 1 reply
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I removed a teammate and reassigned his conversations to other teammate. However, these conversations are still in the unassigned state, and the assigned teammate cannot see these conversations in his own list

Best answer by Joseph S.

Hi @cl17​ 

 

Did you try to reassign the team as well? It might solve your issue

1 reply

Joseph S.
Expert User ✨
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  • Joseph S.
  • Expert User ✨
  • 110 replies
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  • February 12, 2023

Hi @cl17​ 

 

Did you try to reassign the team as well? It might solve your issue

Intercom Certified | Consultant | Senior Manager


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