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Microphone permission now required for Android?


  • New Participant
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It looks like Intercom added microphone support recently (android.permission.RECORD_AUDIO) but it appears to be required not optional - this is reducing the number of devices we can install on - specifically some tablets that don’t have microphones.  It seems like this should be optional by default?

 

I think you need to add:

<uses-feature android:name="android.hardware.microphone" android:required="false" />

Best answer by Jacob Cox

Hey there, JT!

I’m going to forward your question over to our Support team so they can chat with you and the product team about this more smoothly. They should reach out to you via the email address that you signed up with, so be on the lookout for their email in the next day or two!

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  • New Participant
  • 2 replies
  • April 9, 2024

Nothing about this permission is mentioned in the readme on the github, while other permissions are called out.


Jacob Cox
Intercom Team
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  • Sr. Technical Support Engineer
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  • April 14, 2024

Hey there, JT!

I’m going to forward your question over to our Support team so they can chat with you and the product team about this more smoothly. They should reach out to you via the email address that you signed up with, so be on the lookout for their email in the next day or two!


  • New Participant
  • 1 reply
  • June 12, 2024
Jacob Cox wrote:

Hey there, JT!

I’m going to forward your question over to our Support team so they can chat with you and the product team about this more smoothly. They should reach out to you via the email address that you signed up with, so be on the lookout for their email in the next day or two!

I wish I could dislike this response 


  • New Participant
  • 2 replies
  • October 15, 2024

Please add ability to disable this feature in Intercom UI.

Personally I think this feature is redundant since every Android keyboard have voice-to-text abilities, but if you introduced it, please allow users to disable it. Right now we are able to override permission in Manifest but microphone icon still exists in the Intercom dialog UI.

 

Thank you


@Jacob Cox could you please prfioritize this within the team? I believe there are no app publishers who loves their app’s PlayStore visibility being affected by such an insignificant (and keyboard builtin feature as mentioned above) feature. Thanks

 


I would also like this issue fixed.


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