Question

Why is Intercom not showing on our site?

  • 5 September 2022
  • 1 reply
  • 68 views

I installed our intercom code on our square space site just like the intercom article said under code injection in the header section. However, it is not working. It will not show on my site: https://sellshark.comcan someone help?


1 reply

Userlevel 2

Hey @user1861​! Daniel from Customer Support Engineering here 🔧 

 

Just to clarify, the snippet for your Messenger should be pasted before each closing </body> tag, as opposed to the header tag. Can you try pasting it there to see if this helps things? You can read the full Messenger installation steps here. If you're still experiencing issues after trying this, please contact us via our Messenger for a deeper investigation 🙂

 

Hope this helps 🙌

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