Why is my custom domain not authenticating?

3 years ago
July 23, 2021
1 reply
36 views

User735
New Participant

I authenticated the intercom CNAME record but not the outbound CNAME record. They both use the same domain administrator.

I also confirmed with my domain provider which is Moniker that is set in a right way. Also, I have waited for the propagation! Help!

Eric Fitz
Employee
3 years ago
July 26, 2021

Hey @user735, can you share a screenshot of your CNAME record, please?

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