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Why is my custom domain not authenticating?

  • July 23, 2021
  • 1 reply
  • 36 views
U

I authenticated the intercom CNAME record but not the outbound CNAME record. They both use the same domain administrator.

I also confirmed with my domain provider which is Moniker that is set in a right way. Also, I have waited for the propagation! Help!

1 reply

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • 1630 replies
  • July 26, 2021

Hey @user735​, can you share a screenshot of your CNAME record, please?

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