My issue : Our Intercom account, which we use for managing tickets and other tasks, has expired. This has made it difficult for us to create a video using the same account. Since this account is also linked to our developer account with the same email, we would like to explore possible solutions.Could you please let us know if there is an alternative option available or if we can downgrade our plan while still being able to create the video using the same account? Your guidance on this would be greatly appreciated.Looking forward to your response.Intercom Support reply : Hello team!Appreciate your patience here as I was out of office this week so your email should have been routed elsewhere 🙏But from reviewing our last conversation- I never received confirmation about whether you wanted the 14 day free trial OR if you wanted me to transfer the app ownership to the developer workspace. Please let me know which option you wanted and I can go ahead and get that initiated.Sara B I would request if any one form support team can reslove this issue we stuck since 20 days and wanst to inetrgation with intercom

@mateusz.leszkiewiczI'm not receiving any notifications on my email account. Could you please share a screenshot of both Workspaces?

@Muhammad NisarGot you. Could you provide the App ID for the workspace that has expired?I looked at workspace IDh4qkzypg but it appears to still be active. Which workspace has become inactive exactly? So I can find it in our backend an re-enable.Thanks!

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