Greetings!
I can't get the support team to add an additional option News feed/ News center for the Messenger to my subscription. No one from the team has been able to solve my question for a month. Is it a rocket science?
Why the users сant activate the necessary options on their own by a click of a button, after which the money will be automatically debited from the account?
Best answer by mateusz.leszkiewicz
Hi Samuell, It’s Mat from the Support Engineering Team 😀
I noticed that you’ve started several conversations in the past 20 hours. I can see that all of them are being processed. Just to set your expectations we are not offering a live support - the conversation are being handled asynchronously as fast as we can respond to them.
I totally see where you are coming from and I will mark it as a Feature Request for our engineers to tackle.
Our agents are working on your request and someone will be with your shortly.
+7Hi Samuell, It’s Mat from the Support Engineering Team 😀
I noticed that you’ve started several conversations in the past 20 hours. I can see that all of them are being processed. Just to set your expectations we are not offering a live support - the conversation are being handled asynchronously as fast as we can respond to them.
I totally see where you are coming from and I will mark it as a Feature Request for our engineers to tackle.
Our agents are working on your request and someone will be with your shortly.
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