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Moving CSAT score to the colleague

  • 15 May 2024
  • 1 reply
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May I ask if it’s possible to move a CSAT from one colleague to another due to a mistake of closing without last response from the original conversation owner?

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Best answer by mateusz.leszkiewicz 21 May 2024, 15:44

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Hi Liezl Barrameda, It’s Mat from the Support Engineering Team 😀

We are not supporting the CSAT score exchange at the moment.

You can read more about how CSAT works in Intercom in this article.

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