May I ask if it’s possible to move a CSAT from one colleague to another due to a mistake of closing without last response from the original conversation owner?
Best answer by mateusz.leszkiewicz
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- Community Manager
- 185 replies
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21 May 2024
- Answer
Hi Liezl Barrameda, It’s Mat from the Support Engineering Team 😀
We are not supporting the CSAT score exchange at the moment.
You can read more about how CSAT works in Intercom in this article.
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