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open ended questions

  • 17 May 2023
  • 1 reply
  • 28 views

Hi,

Newbie alert here. I’d like to for the chatbot to capture feedback from a user. Something like:  

Please describe who you are and what you’re looking for

I get the impression that that isn’t really possible or am I mistaken? 

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Best answer by Racheal 23 May 2023, 03:55

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Hey @gijsbos Racheal from the support engineer team here👋 

 

Are you hoping to save this response to a data attribute? For multi-line responses, a Survey may be the best option for you here! In our long text entry format Survey customers can input their own response - up to 2,000 characters. You can customize your placeholder text:

 

waukivpOmp6jBkX01BWIjlChlxMcmJNqRHDbTnV9sWdSlnGsg3YWL-4hBjXxDzC1dsmrzZtBX_pyYhXpIwEWjz_hgODldwhhBNhZXty9olzJO3pGxY7btpmLOUbzBba-CCxWgXew

You can read more about our Survey types here!

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