When editing an email message in a regular campaign, in the select audience section, there is a very useful filter to avoid SPAM folders, which excludes disengaged users (users who hasn't opened past 20 emails or so). I can't see such a feature when editing an email within a Serie. Is there a workaround? is this filter set by default when the message is within a Serie?
Best answer by Roy
Hi @user399 ,
Yes, there no such option cause it's a series. You can segment disengaged people at the start of the series.
Example - Set "Last Seen" less than 180 days ago" as an entry rule.
Hope this helps.
+5Hi @user399 ,
Yes, there no such option cause it's a series. You can segment disengaged people at the start of the series.
Example - Set "Last Seen" less than 180 days ago" as an entry rule.
Hope this helps.
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