Hi, on Fridey I tried to export users, I selected filters. Clicked to make an export, it was written that it will happen in a few hours. It has already been over 96 hours, no file. And so 4-5 times.
Hi, on Fridey I tried to export users, I selected filters. Clicked to make an export, it was written that it will happen in a few hours. It has already been over 96 hours, no file. And so 4-5 times.
Best answer by Eric Fitz
So that others can learn from @vladimir k's experience - their email address was on our bounce list, which is why they could not receive any user exports. Once our team was able to reply to their conversation, they were able to remove them from the bounce list!
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