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Hey, we use intercom for our help center and currently our help center robots.txt file gives a 502 error code (https://help.whatagraph.com/robots.txt)Any idea on how to solve this?
Hey, we use intercom for our help center and currently our help center robots.txt file gives a 502 error code (https://help.whatagraph.com/robots.txtAny idea on how to solve this?
Best answer by Shauna
Hello @ramona 👋🏼
Shauna here from Support! Is your help center set up using a custom domain?
Can you check and make sure it's been set up correctly using this doc 👇🏼
https://developers.intercom.com/installing-intercom/docs/set-up-your-custom-domain/p>
If it is and you're still getting the error - it might be good to reach out to us via the messenger with a screenshot of the 'console errors' you're getting & we can have someone dig into this for you 🔎
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