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Answered

Is there a way to set "or" audience rules?

  • December 1, 2021
  • 1 reply
  • 12 views

  • New Participant
  • 3 replies

I want to send NPS surveys from survicate in a custom bot, after users have triggered a certain event in our app, but I want to send it if they have never answered the survey before or if it has been x days since their last answer.

 

Is the answer to have a duplicate bot with the other rule?

Best answer by Aparna

@nick y​ ! Yes, that's right. If you are tracking it as events, you need to create a duplicate bot for the other event.

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  • Employee
  • 328 replies
  • Answer
  • December 7, 2021

@nick y​ ! Yes, that's right. If you are tracking it as events, you need to create a duplicate bot for the other event.


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