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Visual bot builder


This doesn’t display for me since the update, I’m still seeing the old / previous design. Do I need to do anything?

Best answer by Oseas

Hey @user572​! Oséas here from the Customer Support Specialist team 🕵️

 

That's likely because your workspace has bots with too long paths to be migrated to the new builder. Our Product Team is currently working on a solution to migrate this kind of bot. Workspaces affected by this should expect the new builder available by mid-November.

 

Could you please contact us through the Messenger so we can check if your workspace is on this list?

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3 replies

Oseas
Employee
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  • Employee
  • 103 replies
  • Answer
  • October 14, 2022

Hey @user572​! Oséas here from the Customer Support Specialist team 🕵️

 

That's likely because your workspace has bots with too long paths to be migrated to the new builder. Our Product Team is currently working on a solution to migrate this kind of bot. Workspaces affected by this should expect the new builder available by mid-November.

 

Could you please contact us through the Messenger so we can check if your workspace is on this list?


  • Author
  • New Participant
  • 3 replies
  • October 15, 2022

It's happening to all the bots, including new ones and short ones, so it's not an issue with long paths. I've contacted support, thanks


  • New Participant
  • 1 reply
  • October 25, 2022

I have the same issue.


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