We want to use Intercom Product Tours for one of our domains, but our client would not want the chat Messenger feature. Is it possible to configure Intercom to still have Product Tours working but remove that Messenger?
Thanks in advance!
We want to use Intercom Product Tours for one of our domains, but our client would not want the chat Messenger feature. Is it possible to configure Intercom to still have Product Tours working but remove that Messenger?
Thanks in advance!
Best answer by Shauna
Hey @user2352 👋🏼
Once you have Intercom installed on your website - you can go into Messenger Settings and set it that the Messenger launcher is turned off so this won't show. The Product Tour should still work because Intercom is still installed on the hard-code.
Messenger Settings here - https://app.intercom.com/a/apps/_/messenger> under 'Control your inbound conversation volume'.
I hope this makes sense 🤩
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