The new pricing model made sense for us - simple 39 per month per user for a basic plan that checks off what we need and budget priced for us. We only needed 1 seat for now, so that is what we were waiting for. What kept us away for a couple of years is the prior pricing:
Via a recent blog post -
=== The last time we checked, Intercom had four plans (well, at the bare minimum…). As of now, Intercom offers three main pricing packages: Starter – $74/month (annual subscription, 2 seats, but if you choose to pay monthly – it’s $89/month), Pro – $395/mo (5 seats), and Premium with extremely custom pricing (few surprises here). We’ll get to that later.
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