Hey there 👋
My name is Mario and I'm living currently in Berlin but you can also often find me in Zurich. I'm working as a Junior Product Manager at JobCloud AG and I'm using Intercom already for a couple of years.
I first used Intercom from the customer experience side and supported customers myself via the chatbot. After joining product management, I am now trying to integrate the best automated solutions with Intercom into our platform that supports our customers and minimizes the manual work of our customer experience team.
Happy to be here to exchange, learn and support each other on our journey with Intercom. 😃