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Question for the group - Is there a help desk email account where we can send screenshots of issues that we are having within Intercom to get more assistance than is available on the chat?

  • February 28, 2023
  • 1 reply
  • 103 views

Question for the group - Is there a help desk email account where we can send screenshots of issues that we are having within Intercom to get more assistance than is available on the chat?

 

Thanks in advance for any assistance!

1 reply

Joseph S.
Super User ✨
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  • Super User ✨
  • 66 replies
  • March 24, 2023

Hi @Jess R 

 

Intercom team has this email address: team@intercom.com

 

However, I would suggest going with the chat as the email address is usually used for the incidents reporting as far as I know.


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