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Answered

WhatsApp REST API

  • September 19, 2024
  • 2 replies
  • 45 views

Hello, i have a question about WhatsApp REST API, do we have how to send a message to my contact via API? 

Best answer by Ebenezer.Laleye

Hi @Henrique Munhoz Silva Santos ! Ebenezer here from Engineering Support👋.

Unfortunately, there is currently no way to send Whatsapp Messages via the API.

Out native integration only allows us to send Whatsapp messages via the UI.

I do believe this is something the R&D team is working on.

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  • Intercom Team
  • 188 replies
  • Answer
  • September 25, 2024

Hi @Henrique Munhoz Silva Santos ! Ebenezer here from Engineering Support👋.

Unfortunately, there is currently no way to send Whatsapp Messages via the API.

Out native integration only allows us to send Whatsapp messages via the UI.

I do believe this is something the R&D team is working on.


  • New Participant
  • 1 reply
  • September 25, 2024

It's really disappointing not to have that functionality, as I wanted to manage all my WhatsApp communication through Intercom. Now, I have to look for a new tool.


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