I have a bot flow built, but on some of them I want them to close if the ‘end bot’ doesn’t get completed by the customer. Is that possible?
Example:
Bot → customer answer → article delivered → Customer is given a choice to chat, end, or start over.
I want a bot to close out the chat if they never respond. Is that possible for it to run only on this small section of the flow?
Best answer by Shauna
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