I would like to get latest conversation , people name for set of company id's I have offline.Is it possible to do by retriving conversations of a particular company as a first step. Then retrieve people name from it
Answered
Is it possible to retrieve conversations of a particular company alone ? By providing company ID as a parameter?
Best answer by Oseas
Hey @srihari! Oséas here from Customer Support Engineering 🕵️
You can first fetch a list of all contacts that belong to a company using this endpoint. Once you have their IDs, you'll be able to use them as values for the source.author.id parameter when searching for conversations on the search for conversations endpoint.
I hope that helps! 🙏
+4- Employee
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- Answer
Hey @srihari! Oséas here from Customer Support Engineering 🕵️
You can first fetch a list of all contacts that belong to a company using this endpoint. Once you have their IDs, you'll be able to use them as values for the source.author.id parameter when searching for conversations on the search for conversations endpoint.
I hope that helps! 🙏
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