API Issue with contacts/search endpoint

Question

Hello, I'm trying to search for a contact using contacts/search endpoints

my request is

"query": {
"field": "email",
"operator": "=",
"value": email,
},

This is working when testing in your site https://developers.intercom.com/docs/references/rest-api/api.intercom.io/contacts/searchcontacts.

But when I try to do it on my codebase I receive this error

Error with Intercom request for org 362 -- Response from url: https://api.intercom.io/contacts/search is status: 500, message: {"type":"error.list","request_id":"0044dun34918mvul4n10","errors":[{"code":"server_error","message":"Server Error"}]}

do you know what could be wrong? Thanks

Best answer by mateusz.leszkiewicz

@Andres It’s Mat from the Support Engineering Team 😀

I’ve checked our logs and it seems that you might have a slight issue with the token implementation. The error message is:

[undefined method `key?' for an instance of String]

If you correct that it should work fine.

mateusz.leszkiewicz · Accepted Answer

​@AndresIt’s Mat from the Support Engineering Team 😀I’ve checked our logs and it seems that you might have a slight issue with the token implementation. The error message is:[undefined method `key?' for an instance of String]If you correct that it should work fine.

Andres · Answer

being email a valid email

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