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Does the Contact and Company API sends all data which were sent as webhook events (for example user.deleted and company.created events) ?

  • November 29, 2021
  • 1 reply
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Hello,

We are getting user.deleted and company.creted events which are getting consumed in our application.

Can you please confirm that the data within these events if missed out are also coming as part of API response or not? Meaning

  • https://api.intercom.io/companies - does it give all the companies ? Meaning even If we miss company.created events, Can we get that data from this API in future?
  • https://api.intercom.io/contacts - Does it gives the users/contacts which are deleted? Meaning If we miss the users.deleted events, can we get this information from this API in future?

Let me know If you need any other information.

Thanks,

Sarwesh

 

Best answer by Eric Fitz

Hey @fivetran d11​, the Companies API endpoint will list all companies recorded in a workspace.

 

With the Contacts endpoint, this includes users which have been archived, but not those which have been hard deleted. Hard deleted users are removed from your workspace after 7 days.

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Eric Fitz
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  • December 1, 2021

Hey @fivetran d11​, the Companies API endpoint will list all companies recorded in a workspace.

 

With the Contacts endpoint, this includes users which have been archived, but not those which have been hard deleted. Hard deleted users are removed from your workspace after 7 days.


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