Skip to main content

I’m trying to create a conversation with https://api.intercom.io/conversations

 

REQUST BODY:

{
    "from": {
        "type": "contact",
        "user_id": "123456789"
    },
    "body": "Hello"
},

HEADER PARAMETERS:

Intercom-Version: 2.10

Authorization: Bearer <access_token>

 

RESPONSE:

{
    "type": "error.list",
    "request_id": "0002sf5fchfdlt2eus20",
    "errors": 0
        {
            "code": "not_found",
            "message": "User Not Found"
        }
    ]
}

 

Could I be missing something?

 

Hey @Nathaniel Akubuo  👋 In order to create a Conversation via the API, you’ll want to be sending the request with the Intercom assigned ID - the 24 character UUID assigned to the contact:

 

 

 

 

 

 

 

 

 

 

Hope this helps 🚀


Reply