Hi,Recently I have been noticing that we have been receiving an error_code of “not_found” when making a POST request to the /contacts endpoint (creating a contact).This is surprising as I am not sure how this is possible when creating a contact (as opposed to updating one).If it helps, an example request id for this 000bkte0pcsrns5hpus0, hopefully I am not just off-base but I was looking to understand how this might happen? I am not sure what this error code could mean when trying to create a contact.

Hi @Smock!That is a curious one. I looked through our logs around that request ID and can’t nail down why a 404 would be thrown. I did notice that the User was actually created at the same time that the call occurred. This makes me wonder, were you making 2 identical calls at the same time? Not sure why that would result in a 404 vs a 409 error, but I am seeing a few mentions of ‘duplicates’ in the logs.

Hi Jacob,Thanks very much for getting back to me.I was just looking into this - I found some old code of ours that was processing the same event at the same time and so looks to have been causing a race condition that triedto create the contact (which specifically was intended for the kind of user in our system that all the not_found errors seem to be happening for), and was wondering whether the not_found could actually have meant to have been a conflict.I am in the processoftidying this up so will let you know how I get on with the results.

Getting "User Not Found" error when creating a contact

Getting "User Not Found" error when creating a contact | Community

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