API 2.3 via PHP+cURL:
I can SET or CHANGE the external_id but any attempt to set the external_id to empty posting {'external_id':''} to https://api.intercom.io/contacts/... is returned with a 200 OK but the external_id retains the former value.
I have tried with '' and null to no avail.
Best answer by Roy
Hi @marcos s11 , Welcome to Interconnect
In case to remove external_id from contact, you should use update contact API. here's the example:
Request: PUT https://api.intercom.io/contacts/ContactID/p>{
"external_id": "null"
}
I hope this will be helpful, let me know if there any further questions about this topic.
+5Hi @marcos s11 , Welcome to Interconnect
In case to remove external_id from contact, you should use update contact API. here's the example:
Request: PUT https://api.intercom.io/contacts/ContactID/p>{
"external_id": "null"
}
I hope this will be helpful, let me know if there any further questions about this topic.
Hi @roy s11
Thank you for your response but that doesn't work either:
$r = $i->contactUpdate($contact_id, ['external_id' => 'null']);returns
array (
'type' => 'contact',
'id' => '60b60638a6804d0e97c0cecc',
...
'external_id' => 'null',
...so it is using null quite literally as a string, not the expected value there of.
As I have stated before, I would expect it to work without the quotes as in
{"external_id":null}but it returns a 200 OK and
array (
'type' => 'contact',
'id' => '60b636230b087269d2d36979',
...
'external_id' => '16120',
...
Just for the sake of clarity, using the following JetBrains REST client configuration I get the same results so it is not the PHP library that is miss behaving
PUT https://api.intercom.io/contacts/60b636230b087269d2d36979
Authorization:Bearer <my-token>
Intercom-Version: 2.3
Content-Type: application/json
Accept: application/json
{
"external_id": null
}
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