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I am hitting the articles API and it returns the parent id for each article. Here is the article:

https://support.tulip.co/en/articles/2280642-how-to-run-an-app-in-the-tulip-player/p>

and its parent is:

https://support.tulip.co/en/collections/2983157-introduction-getting-started-with-tulip#general-guides/p>

which has an ID of 2983157, but when I call that document from the api I get a parent id of 3463139, which isnt a section or collection in my workspace.

 

Any idea what could be causing this?

Pete

Hey @pete h​ , 👋 thanks for reaching out! I'm one of the Support Engineers here at Intercom! 👍

 

So I done some testing myself here to confirm. This parent_id you are seeing is related to the "section" within your collection. So in this case it would be the ID for the section "General Guides" rather than the ID for "Introduction - Getting Started with Tulip". I hope this makes sense, let me know if you have any questions. 🙌

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