Receiving HTTP error 429 (Too Many Requests) when I'm using /search endpoints, even if I send only 1 request to this endpoint.. | Community
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Receiving HTTP error 429 (Too Many Requests) when I'm using /search endpoints, even if I send only 1 request to this endpoint..

  • June 28, 2022
  • 1 reply
  • 138 views
L

Apparently when I do a request for /search endpoints that has many results I receive the HTTP error 429..

e.g:

body = { "query": {"field": "updated_at", "operator": ">", "value": 1656362751}, "sort": {"field": "updated_at", "order": "ascending"}, "pagination": {"per_page": 150,}, }   response = request.post(endpoint="https://api.intercom.io/conversations/searchquot;, payload=body)

Even if it's only one day of search it leads to that 429 error...

Best answer by Gavin

That's odd. I'm not able to reproduce this issue and am using this API on a daily and have not received any rate limiting errors.

 

I would suggest contacting Intercom directly to check on their end for any potential issues that may be causing this.

1 reply

G
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  • Gavin
  • Active User
  • Answer
  • June 30, 2022

That's odd. I'm not able to reproduce this issue and am using this API on a daily and have not received any rate limiting errors.

 

I would suggest contacting Intercom directly to check on their end for any potential issues that may be causing this.

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