I subscribed on content_stat.post event, but the webhook triggers only when user open the intercom webpage.
We are using embbed webComponent in our application and would like to notify user about it before he opened the web page (because he must do it manually), we want to open it programmatically - when new post are created - open this page immediately, but we discovered that webhook triggers only after opening webpage by user. How can i detect that new post are created for user, before he opened page? Ideally via webhook, or at least API?
Best answer by RachealView original