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Answered

Why can I no longer retrieve UTM information via Intercom's API?


Hello,

 

We are using the intercom API and since the API has been upgraded to version 2, we are no longer able to retrieve data from UTMs linked to contacts (campaing / medium / source).

Do you know why? Is an update planned?

Thank you in advance for your feedback.

 

Have a good day 👋

Best answer by Eric Fitz

Hey @user815​, we've re-added this to the unstable version of our API with a view to including in it v2.4 when that ships.

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3 replies

Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • Answer
  • November 5, 2021

Hey @user815​, we've re-added this to the unstable version of our API with a view to including in it v2.4 when that ships.


  • Author
  • New Participant
  • 1 reply
  • December 22, 2021

Hi @eric f11​ thanks for your answer. It seems stable now regarding your documentation. We will take a fresh look at it. Best regards


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • December 22, 2021

@user815​, correct, we shipped version 2.4 yesterday so it's stable!


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