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Why can I no longer retrieve UTM information via Intercom's API?

  • November 3, 2021
  • 3 replies
  • 69 views
U

Hello,

 

We are using the intercom API and since the API has been upgraded to version 2, we are no longer able to retrieve data from UTMs linked to contacts (campaing / medium / source).

Do you know why? Is an update planned?

Thank you in advance for your feedback.

 

Have a good day 👋

Best answer by Eric Fitz

Hey @user815​, we've re-added this to the unstable version of our API with a view to including in it v2.4 when that ships.

3 replies

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • Answer
  • November 5, 2021

Hey @user815​, we've re-added this to the unstable version of our API with a view to including in it v2.4 when that ships.

U
  • User815
  • Author
  • New Participant
  • December 22, 2021

Hi @eric f11​ thanks for your answer. It seems stable now regarding your documentation. We will take a fresh look at it. Best regards

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • December 22, 2021

@user815​, correct, we shipped version 2.4 yesterday so it's stable!

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