About Shopify and customer's phone

Question

HiDoes the integration pass customer phone numbers to Intercom?All of my Shopify customer on Intercom are without a phone number.

Racheal · Answer

Hey @user2089​Racheal from the support engineer team here&#128075;Phone number isn't one of the data that gets imported to Intercom from Shopify -- you can see the list of data that does get imported here. A Shopify user will be converted to an Intercom user/lead with the following attributes:id => user_idname => nameemail => emailcreated_at => created_at (for leads)created_at => signed_up_at (for users)orders_count => shopify_orders_counttotal_spent => shopify_total_spentlast_order_name => shopify_last_order_nameaccepts_marketing => shopify_accepts_marketingTo get the Phone number over to Intercom, you could add it via one of the methods we offer for getting data into Intercom:CSV importREST APIManually by editing the field in the UI when it's part of yourQualification DataUsing a third-party automation tool like Zapier

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded