Hey everyone,
I’m trying to set up a data pipeline between Intercom and Snowflake to get a complete view of customer interactions. The goal is to store and analyze support conversations, user activity, and response times alongside other customer data we already have in Snowflake.
Right now, we’re manually exporting data, but it’s not scalable. Ideally, we’d like an automated integration that:
- Regularly syncs Intercom conversations and user attributes with Snowflake.
- Allows us to join Intercom data with sales and product usage metrics.
- Doesn’t require constant engineering maintenance.
I know Intercom has an API, but building a custom pipeline seems like a big lift. Has anyone set up something similar? What tools or approaches worked best for you?
