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Connecting the Ticket Feature with JIRA

  • 30 March 2023
  • 1 reply
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Does anyone know if it’s possible to connect the Intercom Ticket feature with a JIRA integration? I think this would be a very powerful solution. 

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Best answer by Oseas 31 March 2023, 19:20

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Hey @User2463! Oséas here from the Support Engineering team 🕵️

 

As for now, that’s not possible since our Tickets API is still unstable and in beta testing. However, integrations like this might be possible once it is fully working in production.

 

You can already test the unstable version if you want. You can check it out here 👇

 

https://developers.intercom.com/intercom-api-reference/v0/reference/welcome-unstable

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