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Crm

  • October 4, 2024
  • 7 replies
  • 235 views

Hello dear comminuty :) Which crm do you recommend to integrate with Intercom? What do you think of Amocrm integrattion and Zoho, Salesforce, Hubspot ones? Thanks a lot for your opinion!

October 9, 2024

Hi @Lada Nikitina ! Ebenezer here from Engineering Support👋.

We don’t have one we specifically recommend but if you are looking to integrate a CRM with Intercom, we do have a pretty robust Salesforce Integration built by us!

Hope this helps!

7 replies

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Hi @Lada Nikitina ! Ebenezer here from Engineering Support👋.

We don’t have one we specifically recommend but if you are looking to integrate a CRM with Intercom, we do have a pretty robust Salesforce Integration built by us!

Hope this helps!


  • New Participant
  • December 12, 2024

Hi ​@Ebenezer.Laleye Can you please provide more information on the Sales force CRM tool? Is it with AI built?


  • New Participant
  • December 12, 2024

HI ​@Lada Nikitina What tool did you end up connecting Intercom to? We’d like to know


mateusz.leszkiewicz
Intercom Team
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@Monali Patil It’s Mat from the Support Engineering Team 😀

Can you tell us more about the features you need out of CRM? 
Intercom has quite robust capabilities these days.

Maybe we already have already what you need.


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  • Active User
  • March 20, 2025

We’ve tried a few CRMs with Intercom, and HubSpot and Salesforce seem to integrate pretty smoothly out-of-the-box. If you’re looking for more flexibility, something like Pipedrive or Zoho can also work nicely


  • New Participant
  • June 10, 2026

I usually pick the one that keeps contacts in sync in real time, links conversations to customer profiles, and has simple setup steps. Smooth syncing saves loads of back-and-forth work.


  • New Participant
  • June 12, 2026

If you're already using Intercom heavily, HubSpot is usually the easiest and most user-friendly integration. Salesforce is great for larger teams with more complex needs, while Zoho offers good value for smaller businesses (Visit Here). I haven't used AmoCRM much, but HubSpot and Salesforce tend to have the strongest Intercom integrations in my experience.