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Facebook/instagram comments?

  • 24 April 2024
  • 1 reply
  • 59 views

Hello! 

Is there anyway to answer get facebook/insta comments in an inbox? I already did messages, but so far, I cannot find a clear solution for comments.

 

Thanks in advance

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Best answer by Jacob Cox 29 April 2024, 00:00

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Userlevel 4
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Hi @Mario Guevara !

Currently our Facebook and Instagram integrations only work with Direct Messages, not comments on your team’s social media Posts. I’ll flag this with our product team as a Feature Request, though!

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