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Answered

Hiding a content_url canvas widget if there is nothing to show

  • December 28, 2020
  • 1 reply
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Hey all,

 

I have a widget that is using a live content_url to query our server each time the client opens up the intercom window.

 

The widget works just fine, however I don't see an option to reply with an "empty" canvas or so in order to hide the widget. I am probably missing something...

 

If I have found that I have nothing to show the user, I would like to hide the card with the live canvas result.. how can I do so?

 

Thanks!

Best answer by Eric Fitz

Hey @ika​, apologies for the delay in my response, I wanted to make sure I had all of the necessary information before replying to you!

 

I've checked with our engineers and I'm afraid it's not possible to hide a card if the live canvas is empty.

 

I'd suggest posting this as a feature request in our @Product Wishlist​ group!

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Eric Fitz
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  • January 27, 2021

Hey @ika​, apologies for the delay in my response, I wanted to make sure I had all of the necessary information before replying to you!

 

I've checked with our engineers and I'm afraid it's not possible to hide a card if the live canvas is empty.

 

I'd suggest posting this as a feature request in our @Product Wishlist​ group!


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