Skip to main content

The conversation end Webhook only returns the very last message in a conversation in the conversation parts object. 

 

Should it show all parts of a conversation or am I supposed use a separate API call to retrieve all parts of a conversation?

Hey @danielle m11​, to which webhook topic in particular are you referring? Do you mean conversation.admin.closed?

 

You can make a call to our API to retrieve an individual conversation, here's the endpoint you'll need to call.

Yes, I am referring to the conversation.admin.closed Webhook, I expected that it would send all of the conversation parts but I can use the API, thanks!

Reply


Terms & ConditionsCookie settings