How do you keep track of which Jira issues are linked with Intercom tickets?

Patrick H12 · 2024-10-25T16:00:56+00:00

Hey everyone, I’m using the official Intercom Jira add-on and it works great. We also have some workflows set up to sync Jira and Intercom ticket statuses 🔥How are you keeping track of which issues are linked with Intercom in the Jira issue though? For example, let’s say we’re closing out a sprint and a handful of Jira issues might be linked with Intercom tickets. How do you know which ones to go close out?

How do you keep track of which Jira issues are linked with Intercom tickets? | Community

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