I want to connect the Twitter channel with Intercome, but we need to see how it will happen
how the massaging appear
how will it reflect on the report
can I send or receive massaging from it or not
I want to connect the Twitter channel with Intercome, but we need to see how it will happen
how the massaging appear
how will it reflect on the report
can I send or receive massaging from it or not
Best answer by gregbowers
It appears that Intercom no longer supports a native Twitter integration due to the development work and costs associated with Twitter's new APIs. Historical Twitter conversations will still be visible in your workspace and reports but in a "view-only" state, meaning you cannot send or receive new messages through Intercom. They recommend using Twitter's own tools or third-party social media management software for ongoing interaction (Intercom Community | Community).
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