Apps & Integrations

Slack currently opens multiple channels each time a message is responded to. How do we fix this?  

I'm using intercom android 7.2.0 (also tested 8.1.0 and it is the same) and I have a strange issue: the first time I run my application, when I try to use the messaging, intercom didn't start correctly, but it works fine if I close the application and start it again. From my side, it appears like a service is not starting/connecting the first time the app is run. Do this behaviour rings any bell to you? Oh, and this is important: I've just migrated my app to androidX. Intercom was working fine before the migration, when I was using the support libraries.Any advice? This is what I see in the first run: the user is registered correctly, and the event log is working as expectedbut no messaging is available until I restart the app. If I restart now, the conversation loads correctly

I'm trying to use the api to create an export job. I'm using ver 2.2. Getting a response of "Requested resource is not available in current API version" when posting to https://api.intercom.io/export/messages/data?created_at_after=1596240000&created_at_before=1599586872 I confirmed the api key is working by doing a contact call and got the expected result. This is my first time using Intercom, so if someone can shed some light for me here it would be most appreciated.

Why would I use frames in my app?

I'm building an app using the Canvas Kit. What's the difference between a card and a canvas?

I am building an Intercom app, but I don't yet have any live URL to POST to. Is there any workaround for this?

Can I pass my access token to Intercom's API using Python?

My integration with Facebook isn’t working, what can I do to fix it?

I can’t connect Intercom to Salesforce using the app, what’s wrong?