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Answered

Is there a way to create a QR code that leads to a form that uploads directly into intercom with lead names?

  • September 17, 2020
  • 8 replies
  • 212 views

  • New Participant
  • 4 replies

I have to collect lead information from multiple sources. Would love to be able to have a QR code that leads to a form that captures lead information.

Best answer by Roy

I'm suggesting you use Google forms -> Intercom integration using Zapier (https://zapier.com/apps/google-forms/integrations/intercom.

 

Once Google form will be submitted, Zapier will create a lead in Intercom.

 

You can also use Typeform -> Intercom integration (https://zapier.com/apps/typeform/integrations/intercom.

 

They both are working the same way.

 

Once you build a form and integration, all you need to do is link the form URL to QR Code.

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8 replies

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  • Expert User
  • 1152 replies
  • September 17, 2020

Hi @nora c​ ​ ,

 

You want to create a QR code, that will redirect customers to form (Like http://company.com/form.

In this form customer submits some data: First name, last name, phone, e-mail and etc. and once click send you to want to send it to Intercom contacts? 

 

I correctly get your point? 


Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • Answer
  • September 17, 2020

I'm suggesting you use Google forms -> Intercom integration using Zapier (https://zapier.com/apps/google-forms/integrations/intercom.

 

Once Google form will be submitted, Zapier will create a lead in Intercom.

 

You can also use Typeform -> Intercom integration (https://zapier.com/apps/typeform/integrations/intercom.

 

They both are working the same way.

 

Once you build a form and integration, all you need to do is link the form URL to QR Code.


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • September 18, 2020

I'd agree with @roy s11​ - you would need to build the QR code -> form functionality outside of Intercom, but you can use either Zapier, or integrate with Intercom's API directly, to pass the lead information to Intercom from the form!


  • Author
  • New Participant
  • 4 replies
  • September 24, 2020

Ok awesome, I created a form in Typeform and created a qr code as well. So now I just need to figure out how to intergrate the leads directly into our contacts in intercom

 


Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • September 24, 2020

@nora c​ , You can use Zapier (https://zapier.com/apps/typeform/integrations/intercom.

 

If needed, I can create a video instruction for you, just let me know.


  • Author
  • New Participant
  • 4 replies
  • September 24, 2020

Hi Roy, yes could you please create a video for me on how to automate contacts to upload directly into intercom? I thought that intercom already had this api integration and wouldn't have to use zapier? Either way, I need to figure out how to capture this leads and automatically load them into our contacts. Thank you!


Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • September 25, 2020

@nora c​ , Sorry for taking so long, I had some tasks to do.

 

Here you go: https://drive.google.com/file/d/1Pw8M8aoSnTCM6bX351EtbFfv2sZVVJkk/view?usp=sharing/p>

Zapier integration Typeform + Lead in Intercom.

 

Let me know if you have any questions, will be happy to answer all of them :D


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • September 25, 2020

Wow! Take a bow, @roy s11​ - going above and beyond for your fellow Connectors!


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