My app is live and well working on devices. Recently, I found that PlayStore strip resource based on density of devices and generate apps for different screen size of devices. Thus, there are many devices which my app is not working and crashed on loading some resources. However, I fixed in my code to handle such a thing, but intercom sdk in closed source and I can’t do any changes to fix this.
I’m hoping for best support from intercom and happy to provide more details if requested.
Link for crash log: https://drive.google.com/file/d/1kQuzYnKDk4pFVSNWuboNfABizHcg4VQq/view?usp=sharing
below link contains log of crash from sentry.
https://drive.google.com/file/d/1lOqI0IX8c1kvlX2ZlcXstjK4_LVRMvtb/view?usp=sharing
Best answer by Jacob Cox
View original