Hey @Viren Racheal from the support engineer team here 

Two questions for you!

1. Did you have a successful pod install ?
2. Without adding that IntercomModule.initialize(this, "apiKey", "appId"); line, does the project build successfully?

Hi @Racheal, Thanks for your quick response. 

1. Yes, we have successfully installed the pod in the project. 
2. When we create the build without adding IntercomModule.initialize(this, "apiKey", "appId");  line the project build successfully.

Great- thanks for trying! 

I know you told me this but could you double-check you run pod install command. Additionally, you imported the <IntercomModule.h> on the top (among the other imports) before the didFinishLaunchingWithOptions method and they are in the same file (iOS/AppDelegate.m), right? It doesn't recognise the IntercomModule identifier, so it is either related to #import not being done before you used initialize code, or the pod is not installed.

Hi @Racheal, thanks for your response really appreciated.

Finally I have found the issue which was causing the error.

When i have checked the installation document first i might have seen the setup for the ios native version.

And by mistake i forgot to delete the pod ‘Intercom’ line from pod file.

So the compiler are getting two references for the intercom module and couldn’t decide where to reference from.

Thank You.