Skip to main content
Answered

Is it possible to bulk create Salesforce cases?

  • December 7, 2022
  • 1 reply
  • 138 views

Has anyone found a way to bulk create Salesforce cases from already closed conversations? I have 7 years of conversation data that I want to log to cases so it can reflect in our customer health dashboards.

Best answer by Racheal

Hey @scott d​ Racheal from the support engineer team hereπŸ‘‹ 

 

At the moment it isn't possible to bulk send Salesforce cases from closed conversations. Definitely a great request for the @Product Wishlist​!

View original
Did this topic help you find an answer to your question?

1 reply

Racheal
Intercom Team
Forum|alt.badge.img+5
  • Customer Support Engineer
  • 512 replies
  • Answer
  • December 12, 2022

Hey @scott d​ Racheal from the support engineer team hereπŸ‘‹ 

 

At the moment it isn't possible to bulk send Salesforce cases from closed conversations. Definitely a great request for the @Product Wishlist​!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings