Has anyone found a way to bulk create Salesforce cases from already closed conversations? I have 7 years of conversation data that I want to log to cases so it can reflect in our customer health dashboards.
Answered
Is it possible to bulk create Salesforce cases?
Best answer by Racheal
Hey @scott dβ Racheal from the support engineer team hereπ
At the moment it isn't possible to bulk send Salesforce cases from closed conversations. Definitely a great request for the @Product Wishlistβ!
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