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Is there any way I can have 2 intercom workspaces linked to the same slack workspace?

  • October 19, 2020
  • 3 replies
  • 184 views

Hi everyone, I have recently setup a new workspace in intercom. I have added slack as an app to this new workspace. But I am getting an error saying that I have already conencted this workspace to the slack environment.

That's because my other workspace is linked to the same slack workspace. Is there any way I can have the new intercom workspace linked to the same slack workspace?

 

I could really use the help! Thanks a lot :)

Best answer by Lisa B11

Hey @garima y​ 👋

 

At the moment, a Slack workspace can only be associated with one Intercom workspace. It's not currently possible to install the same Slack workspace into two Intercom workspaces. Great shout for @Product Wishlist​ 👍

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  • Employee
  • 250 replies
  • Answer
  • October 22, 2020

Hey @garima y​ 👋

 

At the moment, a Slack workspace can only be associated with one Intercom workspace. It's not currently possible to install the same Slack workspace into two Intercom workspaces. Great shout for @Product Wishlist​ 👍


  • New Participant
  • 1 reply
  • July 4, 2022

We need this as well!


  • New Participant
  • 1 reply
  • July 28, 2023

Hi there, checking in on this. Is it possible to the same Slack workspace be associated with multiple workspaces?


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