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Link Intercom with Microsoft Dynamics

  • October 17, 2024
  • 1 reply
  • 60 views

Hi everyone, I am currently trying to link Intercom to our CRM Microsoft Dynamics. Is there a way to view the Intercom Ticket data on Dynamics so all our customer data is on one page? I am trying to do it with Zapier, but I do not have good knowledge of Dynamics. Does anyone run a similar setup that I am trying to?

Best answer by bernice

Hey @Felix Eigenmann 👋 Our main suggestion her would be Zapier, but there is a number of other 3rd party options available from our App Store, and online - such as Skyvia & Tray.ai.

You may also consider using Custom Actions to retrieve data in Conversations, or building your own integration.

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bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • Answer
  • October 30, 2024

Hey @Felix Eigenmann 👋 Our main suggestion her would be Zapier, but there is a number of other 3rd party options available from our App Store, and online - such as Skyvia & Tray.ai.

You may also consider using Custom Actions to retrieve data in Conversations, or building your own integration.


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