Even when using the latest version of the intercom SDK (8.+), Mobile Carousels are not showing up on the android app. They are showing up fine on iOS app so the dashboard configuration is ok. Now, on android everything else works fine with intercom - push messages, chat messenger, help center etc.

Hello @user359, Can you check if you are targeting Android users?Please, also check "Who will receive this" Section.If this doesn't work, will be better if you contact Intercom support directly.

Mobile Carousels not working on Android App but everything else works fine (including push, chats messenger, help center etc)

Mobile Carousels not working on Android App but everything else works fine (including push, chats messenger, help center etc) | Community

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded