Answered

OAuth app fails to redirect to sign in page

  • 27 November 2023
  • 1 reply
  • 199 views

Greetings,

I currently have an Intercom app that seamlessly integrates with our system and our customers' accounts. However, I've observed an unusual behavior during the OAuth process when a user attempts to navigate without being logged in. Intercom redirects the user to the sign-in page but returns an "unexpected error" message due to the inclusion of OAuth query parameters.

Has anyone encountered a similar issue and found a viable solution? I have attached a screenshot illustrating the error for reference.

Thank you in advance for any insights or assistance provided.

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Best answer by Jacob Cox 2 December 2023, 23:48

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Userlevel 4
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Hi @PauloParreiraĀ !

Iā€™m going to forward this question over to our support team since this will most likely require us to get more details from you and possibly reach out to our product team. They will reach back out to you via the email address that you signed up with. Thanks for reaching out about that!

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