Send Stripe data to our user instead of the billing email contact

Question

We use the Stripe Intercom App.We use Stripe customer portal.In our flow, users first signup in our application for a free trial and if they convert, they will enter their payment info in the Stripe customer portal. In the Stripe customer portal, users have to enter a billing contact email which is often different than the login email in our application.As a result , the Stripe Intercom integration create a new user (billing user) with the billing contact email and the Stripe signup details are not sent to the actual user in our application. Is there a way to have Stripe send the signup details to the actual user email?

Roy · Accepted Answer

Hello @philippe l​&#128075;, Welcome to Interconnect.This problem is not related to Intercom, you should config your application <> Strip customer portal integration and pass customer e-mail address.In Stripe Customer Portal settings there is an option to disallow customers to update their e-mail address via Customer portal. Maybe disabling this option resolves this issue?

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