Slack Convert / Intercom Convert

Question

I have problem with the Slack Convert aka. Intercom Convert plugin. It seems it stopped working last week and I have a weird problem with reinstalling the integration.Does anyone know what is the issue behind?

mateusz.leszkiewicz · Accepted Answer

Hi there,It’s Mat from the Support Engineering Team 😀Slack convert is not supported anymore, hence youcan't re-install it.You can use our new Slack integration app.Please let me know if you have any questions about this 😸

Rekardo Thomas · Answer

Hey Bee,Slack needs to reauthorize Intercom. Where it reads “Make sure the app is setup”. Click “Go to settings”. From there, it will ask you to authorize Intercom again.After authorization, you’ll see a prompt that reads “Please set up some rules to start receiving notifications”. This is their way of asking you to choose what Slack channels you want to be linked. Hope this helps!

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