Target multiple Intercom Instances on the same app

Question

Hello, is it possible today to target multiple Intercom instances under the same application? We currently are forced to have two different instances to handle different types of users, but they all use the same app. Is there any way to decide which Intercom app is targeted for each user?In a more technical note we use React and React Native apps.

mateusz.leszkiewicz · Accepted Answer

Himarcos,It’s Mat from the Support Engineering Team 😀It is very neat idea but it is notpossible natively in Intercom.Yet you can implement different “Region” upon registering Users and make them log in to. specific Workspace.Then if they choose the “Region” you can switch the app_id and API key to login User to required app.It similar approach to what we are using with app hosting regions.

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